Configuring contact information

IBM support uses contact information to contact your company when Electronic Service Agent™ reports a problem.

1. On the command line of the main menu, type CHGCNTINF and press F4 (Prompt).
2. Enter the required information and page down to the next page. The required fields are:
   • company
   • contact name
   • primary telephone number
   • alternate telephone number
   • address
   • city
   • state
   • country
   • zip code
   • media for PTFs
3. Enter the customer number and ID.
4. Enter the information in the Mailing address field.
5. Enter the information in the National language version field. Press F4 (Prompt) for a list of national language versions.
6. Page down to the next page.
7. Enter the information in the Electronic mail addresses field.
8. Enter the information in the Media for mailing fixes field.
   Note: The expected delivery time of mailed PTFs is 5 - 9 business days.
9. Press Enter.