Configuring connectivity to IBM

Electronic Service Agent™ uses the Universal Connection to connect to IBM.

See Universal Connection for information about how to configure connectivity to IBM. To use the Service Configuration commands, from the Service Agent menu, select option 18 (Service Configuration).

Start of change Manually configuring Universal Connection to use VPN for Electronic Service Agent in IBM® i 7.1 is not supported for sending inventory to IBM. IBM recommends using HTTP or HTTPS for sending inventory to IBM. End of change