Operations Console recovery

Following are common problems that can occur when using Operations Console during an IBM® i installation or upgrade.

Symptom: No connection between the system and Operations Console PC.

Action: When you receive the release upgrade, the shipped service tools user IDs (except 11111111) are expired. For all upgrades and installations, you need to establish a connection between the system and Operations Console PC by using 11111111 (eight 1's) for both the service tools user ID and the default password. This ensures a successful authentication of the subsequent connection of the client to the system. This is especially important for automatic installations.

Symptom: Reference code A6005008

Use this table if you received reference code A6005008. If an IPL did not find a console and if the console type is set to anything except a 1, the system displays code A6005008.

If you are attempting to use a twinaxial console the only data relevant in this reference code is word 16. Use the table below to determine the twinaxial failure. The first 4 characters of this word contain the last 4 characters of the original failure type. For example, if word 16 contained 50010001, the twinaxial-related reference code would be A6005001 and the console type is set to use a twinaxial console. Refer to that reference code.
If you are attempting to use Operations Console, select the appropriate section in the following table based on this information:
- Local console on a network uses words 13, 14, and 15.
- Local console directly attached to the server uses words 17, 18, and 19.

Note: If you just replaced the LAN adapter associated with Operations Console (LAN), you need to wait at least 35 minutes for the system to find and use the new LAN adapter card. Once the system is satisfied, it starts using the new adapter, the console should start, and the reference code disappears.

Table 1. Reference code A6005008: LAN
If Word 13 value is:	Failure	Word 14 means:	Word 15 means:
1	No supported hardware detected or hardware detected is not expected (for example, you replaced the LAN IOA and the serial number is different)		In some cases the serial number of the expected adapter may be shown.
2	LAN IOA failed to report
3	Hardware error	Common error codes: 53001A80,53002AC0 Network, cable, or the LAN adapter may not be operational. Error code 00000000 indicates the adapter reported but has not been initialized yet. This is not considered an error at this time. The adapter should be activated shortly. For other error codes, contact your service provider.	Card position or serial number of adapter
4	BOOTP status: If the number of attempts are zero, BOOTP is ready when called. If attempts have a value, the PC did not respond	Attempts	Adapter position or serial number of adapter
5	Server's LAN connection is active but the PC failed to connect. Are the PC and server on the same network? Are they using the same protocol? Can the PC ping the server? (`ping serverhostname`)	IP address	Card position or serial number of adapter

The twinaxial-related reference code is represented by the first 4 characters of word 16. The console type value is represented by the last 4 characters of word 16 in the form xxxx xxxx.

00 indicates not defined by user
(old default value)
01 indicates twinaxial console
03 indicates Operations Console (LAN)
04 indicates Hardware Management Console (HMC)

Table 2. Reference code A6005008: Cable
If Word 17 value is:	Failure	Word 18 means:	Word 19 means:
1	Asynchronous adapter not detected
2	No cables detected	Adapter position	Adapter type
3	Wrong cable detected	Adapter position	Cable ID
4	Port in use	Adapter position	Adapter type
FA	Not configured for direct cable