Troubleshooting IBM Serviceable Event Provider
Follow these general troubleshooting guidelines when monitoring IBM® Serviceable Event Provider.
View the activity log to see if there are problems recorded
The activity log shows the date and time a problem occurred, as well as a description of the problem. See Displaying the activity log.
If a problem occurs when the system attempts to send a problem or service information to the registered listener, there are many possible reasons why the transmission may not have been successful. Serviceable Event Provider is dependent on functions of the operating system to be performing correctly. This includes managing the Serviceable Event Provider daemon and system connectivity. Normal system problem determination is advised for this type of problem.
Getting support for IBM Serviceable Event Provider
You can post questions about any of the IBM Service and Productivity Tools, including IBM Serviceable Event Provider, on the developerWorks® PowerLinux Community at the following web address:
For issues or problems with IBM Serviceable Event Provider on IBM PowerKVM systems, contact your hardware service provider via 1-800-IBM-SERV.