About this task
IBM Serviceable
Event Provider has
two modes: Active and Inactive. After the
Serviceable Event Provider is
started by using the
sepcli start command,
the
IBM Serviceable
Event Provider is
in active mode. The Syslog of the
IBM PowerKVM system, at
user-defined location for example,
/var/log/messages,
is updated for every hardware problem occurred in the device. Log
monitor of
IBM Serviceable
Event Provider monitors
the KVM Syslog for all the hardware events and validates if they fall
under the following types:
- Events that require a service action by IBM support (call home)
- Service action required.
- Events that need to be notified locally - Service action
no call home required.
- Events that can be ignored - No service action required.
For the events that require a service action, or for the events
that need to be notified, the log monitor sends traps to Trap generator.
If the Trap generator identifies the serviceable problems, then it
would send an SNMP trap to the registered listener.
Note: If the configured
listener port is not open, the SNMP traps sent by Serviceable Event Provider are
not received by the Trap listener.