IBM Serviceable Event Provider Overview

IBM® Serviceable Event Provider is a no-charge software tool that is deployed on your host system to automatically and continuously monitor, track the hardware problems, and send traps to the registered listener. IBM Serviceable Event Provider also supports activity log, which contains the problems that are identified and traps sent to the list of registered listeners. The registered listeners monitor the alerts and performs call home for problems, registered listeners also collects, and sends the Performance Management data.

IBM Serviceable Event Provider provides early knowledge about the potential problems. The IBM support can use the problem descriptions and service information to better diagnose issues with your systems to proactively assist you in achieving higher availability and better performance.

IBM Serviceable Event Provider performs the following tasks:
  • Monitors the KVM syslog for all the hardware problems.
  • Logs the serviceable problems to the activity log.
  • Sends the serviceable problems to trap generator.
  • Generates SNMP traps and transmits them to the registered listeners.
Parent topic: IBM Serviceable Event Provider for IBM PowerKVM Systems