Managing IBM Electronic Service Agent
You can configure and manage IBM® Electronic Service
Agent. This includes modifying the configuration and specifying
how IBM Electronic Service Agent monitors
and collects problem information, and sends service information to IBM.
Specifying service contact information IBM Electronic Service Agent service contact information is the first step in preparing to connect to the IBM Electronic Support website.Specifying system location settings System Location Settings information is the another step in preparing to connect to the IBM Electronic Support website.Providing IBM IDs Configuring your service connection IBM Electronic Service Agent can connect to the IBM Electronic Support website through direct Internet (HTTPS) connection, service and support proxy, or HTTP proxy connection paths. IBM Electronic Service Agent uses these connection paths to report problems and send service information to the IBM Electronic Support website. IBM Electronic Service Agent uses IPv4 to connect to the IBM Electronic Support website.Creating the IBM Service and Support proxy IBM Electronic Service Agent can function as a proxy server for other IBM Electronic Service Agent systems or partitions. This enables you to use another IBM Electronic Service Agent server with valid connectivity to IBM instead of a third-party proxy server. You can use IBM Electronic Service Agent graphical user interface to create the IBM Service and support proxy as your connection to the IBM Electronic Support website.Configuring SNMP Settings Configuring problem reporting Configuring service information collection Configuring operational tests Configuring notifications settings Configuring application settings Application Settings pane you can change hardware solution information or software solution information for the system or partition that is being monitored by Electronic Service Agent. You can also alter the port number.Setting the trace level Configuring resource filters Problem Filters-Resources Settings page to set and display the range of resources that are ignored by ESA.Configuring error codes Problem Filters-Error Codes page to add and display the system reference codes that are ignored for problem reporting.Configuring UAK Management settings Configuring system cleanup settings Deactivating IBM Electronic Service Agent Unconfiguring IBM Electronic Service Agent Uninstalling IBM Electronic Service Agent