Troubleshooting
Use the information in this section to help you understand, isolate, and resolve issues with the SAP BW Pack.
For information about generic Pack issues, see technote 1393028.
- Resetting jobs
- It may be necessary to clean up temporary runtime files left over from the previous job runs. For information about running the job Reset utility, see technote 1441969.
- Other issues
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- For jobs hanging or terminating with a timeout message, see technote 1441967.
- For load jobs failing with mutex related errors, for example, Close () - Error in takeFileMutex") try increasing the value of DSBW_MUTEX_TIMEOUT, see technote 1596058.
- For jobs failing with RFC_ERROR_SYSTEM_FAILURE errors, see technote 1573828.
- For load jobs failing with an error related to last packet, see technote 1595990.
- For information about getting an error when refreshing the 3rd party selections tab of the InfoPackage in the SAP GUI (rsa1), see technote 1427181.
- For information about locating the DS job name in SAP BW and to correct the settings, see technote 1509631.