Occasionally an IBM technical-support representative might ask
you to download diagnostic tools or other files. You can use FTP to
download these files.
Before you begin
Ensure that your IBM technical-support representative provided
you with the preferred server to use for downloading the files and
the exact directory and file names to access.
Procedure
To download files from IBM Support:
- Use FTP to connect to the site that your IBM technical-support representative
provided and log in as anonymous. Use your
email address as the password.
- Change to the appropriate directory:
- Change to the /fromibm directory.
cd fromibm
- Change to the directory that your IBM technical-support representative
provided.
cd nameofdirectory
- Enable binary mode for your session.
binary
- Use the get command to download the
file that your IBM technical-support
representative specified.
get filename.extension
- End your FTP session.
quit