Troubleshooting Cognos Business Intelligence components

The Metrics application in IBM® Connections works with Cognos® Business Intelligence; if you encounter problems while deploying or configuring Cognos Business Intelligence or while using the Metrics application, use this information to help resolve the problem.

Troubleshooting Cognos validation problems
If you encounter validation problems while you install IBM Cognos Business Intelligence or use the Metrics application, verify that the details of the Cognos administrator and server are correct. If you supply incorrect values during installation, the validation might fail; however, you can continue with the installation and correct the information afterward.
Log locations for Cognos components
While troubleshooting IBM Cognos Business Intelligence components, you might need to review the logs generated by each server. You can locate the logs for each component below the component’s installation directory.
URLs for Cognos Business Intelligence components
While troubleshooting the Metrics application and IBM Cognos Business Intelligence components, you might need to visit components URLs to verify the component is running.
Troubleshooting the WebSphere Application Server hosting Cognos
If you encounter problems while deploying or configuring the IBM WebSphere® Application Server hosting the IBM Cognos server, use this information to help resolve the problem.
Troubleshooting the Cognos BI Server
If you encounter problems while deploying or configuring the IBM Cognos BI Server component or while using the Metrics application, use this information to help resolve the problem.
Troubleshooting the Cognos Transformer
If you encounter problems while deploying or configuring the IBM Cognos Transformer component or while using the Metrics application, use this information to help resolve the problem.

Parent topic: Troubleshooting tips