Support information

If you have a problem with your IBM® software, you want to resolve it quickly. IBM provides the following ways for you to obtain the support you need:

Online

Access the Tivoli Software Support site at http://www.ibm.com/software/sysmgmt/products/support/index.html?ibmprd=tivman. Access the IBM Software Support site at http://www.ibm.com/software/support/probsub.html .

IBM Support Assistant

The IBM Support Assistant is a free local software serviceability workbench that helps you resolve questions and problems with IBM software products. The Support Assistant provides quick access to support-related information and serviceability tools for problem determination. To install the Support Assistant software, go to http://www.ibm.com/software/support/isa.

Troubleshooting Guide

For more information about resolving problems, see the IBM Tivoli® Directory Server Version 6.3 Problem Determination Guide.

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