IBM Tivoli Storage Manager for Mail, Data Protection for Microsoft Exchange Server, Version 7.1

Diagnosing VSS issues for Data Protection for Microsoft Exchange

Test VSS snapshots on your system.

Before you begin

The wizard performs persistent and non-persistent snapshot testing.
Attention: Do not run these tests if you are already using SAN Volume Controller or Storwize® V7000 space-efficient snapshots on your computer. Doing so can result in the removal of previously existing snapshots.

Procedure

Follow these steps to test persistent and non-persistent VSS snapshots:

  1. Start the Management Console.
  2. Click Diagnostics in the results pane of the welcome page. Click the VSS Diagnostics icon in the action pane. The diagnostics wizard opens, a list of volumes are displayed, and the status of each test is displayed when it is completed.
  3. Select the volumes or mount points to test and click Next. Click Show VSS Information to view details about the VSS providers, writers, and snapshots available on your system. The results of the persistent and non-persistent snapshot testing displays as Passed or Failed.
  4. Review the results of the snapshot testing and click Next. The final results of the persistent and non-persistent snapshot testing display as Success or Unsuccessful.
    • If the testing status is a success, click Finish and exit the wizard.
    • If the testing status is not successful, click Previous and review information in the Rule dialog.

What to do next

Return to the Management window and begin backup operations.

For more information about troubleshooting of VSS operations, refer to the Tivoli® Storage Manager Problem Determination Guide.



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