Backup and restore prerequisites

Exchange Server 2010 and 2013

Tivoli® Storage FlashCopy® Manager software must operate in an account with membership in the Organization Management group. You must also have local Administrator privilege.

For mailbox restore and mailbox restore browser operations, membership in the Organization Management group is also required. The Exchange server must have the Client Access server role installed, or Tivoli Storage FlashCopy Manager must be configured to use a different client access server in the domain.

When you run backups, the Exchange database file size can increase because of increased database commitments that are triggered by backup operations.

Mailbox restore operations

There are several options to consider when restoring mailboxes and mailbox data. For example, you can choose where to restore the mail, and how to restore the mail. You can restore mailbox data from the graphical or command-line interfaces of Tivoli Storage FlashCopy Manager. From these interfaces there are options for restoring interactively with the Mailbox Restore Browser or directly from Exchange database files. When restoring mailboxes and mailbox data, make sure your environment is set up to meet the following requirements:

• The administrator account that is being used to run the mailbox restore must have an active Exchange mailbox in the domain.
• Temporary space is required to accommodate the mailbox database during restore operations. Specify the temporary space on the General property page for the Exchange Server workload. On the General property page, set the following options:
  • Temporary Log Restore Path
  • Temporary Database Restore Path

  If you do not specify a directory, the database files are restored into a directory that is specified by the TEMP environment variable.

• Ensure that correct version of Microsoft Exchange Server MAPI Client and Collaboration Data Objects is installed on the Exchange server that you use to run the mailbox restore operations. The correct version is identified in the Hardware and Software Requirements technote that is associated with the level of your software. This technote is available in the TSM for Mail - All Requirement Documents website at http://www.ibm.com/support/docview.wss?uid=swg21219345. When you are at the website, follow the link to the requirements technote for your specific release or update level.
• When restoring mailboxes directly from Exchange database files, verify that there is read and write access to the EDB file and verify that the Exchange transaction log files are available.

Microsoft Outlook cannot be installed on the server that is being used to run the mailbox restore.

When you submit a restore or mount request, all of the volumes that are contained in the original snapshot set are imported. If the number of volumes that are imported exceeds the maximum number of allowable mapped volumes for the environment, the restore or mount operation can fail.