When planning to restore Exchange Server 2013 mailboxes,
there is a requirement for MAPI clients to use RPC over HTTPS (also
known as Outlook Anywhere). With Exchange Server 2013, Microsoft does
not support RPC over HTTP.
When planning to protect Microsoft Exchange Server 2013
data, use the following list to verify your environment is set up
correctly:
- Use Exchange 2013 CU2 or later and the correct MAPI download.
These software requirements are documented in the Hardware and Software
Requirements technote. This technote is available in the TSM
for Mail - All Requirement Documents website at http://www.ibm.com/support/docview.wss?uid=swg21219345. When you are at the website, follow the
link to the requirements technote for your specific release or update
level.
- Verify that in the Exchange environment you can open the current
administrator's mailbox in Outlook or Outlook Web App.
- Verify that in the Exchange environment you can open the target
mailbox in Outlook or Outlook Web App.
- (Optional) Use MFCMapi to verify your MAPI configuration. To complete
this verification, a link to a Microsoft blog post is provided http://blogs.msdn.com/b/dvespa/archive/2013/05/27/omniprof.aspx. If MFCMapi cannot connect
to Exchange, Data Protection for Microsoft Exchange cannot
connect to Exchange either.
If your environment is configured correctly, mailbox restore
works as with previous versions of Microsoft Exchange Server. If you
experience problems, for troubleshooting information, see Troubleshooting.