Failed to get information from the vSphere server for the VMs that compose vApp 'vApp name'.
The VM information for the specified vApp was not retrieved from the vSphere server. This failure might be caused by incorrect option settings.
VMs for the specified vApps are not backed up. Processing continues to the next vApp.
Make sure the VMCHost option specifies a vSphere host that belongs to the protected vCloud Director. Verify that VMCUser and VMCPW settings are correct. Also check the dsmerror.log file for information that is related to this issue.