You might need to disable LDAP authentication to the portal
server if errors occur.
About this task
If the LDAP connection is broken and the normal procedure to switch
off LDAP-based authentication does not work, use the following procedure.
Procedure
- Stop the portal server service by using the Manage Tivoli® Enterprise Monitoring Services application.
- Run the disableLDAPRepository.bat script from candle_home\CNPSJ\ scripts.
- Reconfigure the portal server by using the Manage Tivoli Enterprise Monitoring Services application
and disable the "Validate User with LDAP" option.
- Start the portal server service by using the Manage Tivoli Enterprise Monitoring Services application.
The portal server authentication through the monitoring server is
now enabled.
- If the monitoring server was also configured to use LDAP, and
you are using this procedure because the LDAP is out of service, you
must also change the monitoring server configuration to not use LDAP
to authenticate. Complete these configuration changes by using the
monitoring server configuration help.
- Stop the portal server by issuing the ./itmcmd agent
stop cq command at a command prompt from the installation
directory.
- Run the ./disableLDAPRepository.sh script from candle_home/arch/iw/ scripts,
where arch is the machine architecture, for
example li6263 or aix533.
- Reconfigure the portal server and disable LDAP authentication
by issuing the ./itmcmd config -A cq command at
a command prompt from the installation directory.
- Start the portal server by issuing the ./itmcmd agent
start cq command at a command prompt from the installation
directory. The portal server authentication through the monitoring
server is now enabled.
- If the monitoring server was also configured to use LDAP, and
you are using this procedure because the LDAP is out of service, you
must also change the monitoring server configuration to not use LDAP
to authenticate. Complete these configuration changes by using the
monitoring server configuration help.