Tivoli Netcool/OMNIbus key performance indicators

To ensure that a Tivoli Netcool/OMNIbus system is running effectively, you can monitor several key performance indicators (KPIs).

Each KPI description defines the KPI, explains how to set it up, explains usefulness, and gives an indicator of what to monitor, that is, what KPI values indicate good performance, and what values might need to be investigated. For many KPIs, the values given are not absolute; instead you can use these values indicatively. For your own Tivoli Netcool/OMNIbus system, you must establish baseline values on a system that is known to be working effectively, for example on a test environment, and compare the values with the current and future values on the production system.

The KPIs provided do not constitute an exhaustive list. Depending on your Tivoli Netcool/OMNIbus environment, certain KPIs will require special monitoring, while others might not be important.