Known Issues in Netcool/OMNIbus Knowledge Library

This section contains the known issues that may occur while using the Netcool/OMNIbus Knowledge Library 4.8:

No event is displayed for the EX_UNITFAULT and EX_CRASH exceptions in the Event List.

These exceptions are for the traps mpMajHwAlarm, mpMinHwAlarm, mpMajSwAlarm, mpMinSwAlarm sent from the devices loaded with the MIB named CISCO-LATITUDE.

However, by entering the case values of EX_UNITFAULT and EX_CRASH in the latitude- CISCO-LATITUDE-MIB.user.include.snmptrap.rules and latitude-CISCOLATITUDE- MIB.include.snmptrap.lookup files, you can enable their display in the Event List.

You can find the case values of the EX_UNITFAULT and EX_CRASH exceptions using the value of EX_SI_BASE.

Table 9 shows method to calculate the case values of the EX_UNITFAULT and EX_CRASH exceptions.

Table 1. Calculating case values of the EX_UNITFAULT and EX_CRASH exceptions
Exception code Calculating the case values
EX_UNITFAULT EX_SI_BASE + 129
EX_CRASH EX_SI_BASE + 73