Gateways

Tivoli Netcool/OMNIbus gateways enable the exchange of events between ObjectServers and complementary third-party applications, such as databases, and helpdesk or Customer Relationship Management (CRM) systems. You can use gateways to replicate events or to maintain a backup ObjectServer. Application gateways enable you to integrate different business functions. For example, you can configure a gateway to send event information to a helpdesk system. You can also use a gateway to archive events to a database. After a gateway is correctly installed and configured, the transfer of events is transparent to operators.

For details of integrating with AIOps, see: Connecting on-premise gateways with AIOps.