Gathering diagnostic information

Before you report a problem with IMS HP Fast Path Utilities to IBM® Software Support, you need to gather the appropriate diagnostic information.

Provide the following information for all IMS HP Fast Path Utilities problems:
  • A clear description of the problem and the steps that are required to re-create the problem
  • The version of IMS that you are using and the version of the operating system that you are using
  • A complete log of the job
  • Snap dump generated in the HFPABEND data set

    The HFPABEND data set is generated only when the FPA process ends abnormally. If the HFPABEND DD is not specified in the JCL, FPA dynamically allocates the data set by using SYSOUT=*.

  • A Load Module/Macro APAR Status report

Use the Diagnostics aid to create a Load Module/Macro APAR Status report. For more information, see the IMS Fast Path Solution Pack: IMS High Performance Fast Path Utilities User's Guide.