Diagnostics Aid

If you have a problem that you think is not a user error, use the Diagnostics Aid to collect the necessary information before you contact IBM® Software Support.

  1. Run Diagnostics Aid (FABLDIAG) and obtain the IMS™ Library Integrity Utilities Load Module APAR Status report.
  2. Attach the report to the other diagnostic documents (such as job dump list or I/O of the utility).
  3. Report the error to IBM with the following information:
    • A clear description of the problem and the steps that are required to re-create the problem
    • The version of IMS that you are using and the version of the operating system that you are using
    • A complete log of the job

The Diagnostics Aid generates a Load Module/Macro APAR Status report. This report shows the latest APAR fixes applied to each module and macro.

The Diagnostics Aid is not applicable for any other versions or releases.

Parent topic: Troubleshooting