Troubleshooting

Use the following topics to troubleshoot IMS HP Pointer Checker problems.

Messages and codes
The following topics describe the abend codes, return codes, and messages issued by the five utilities of IMS HP Pointer Checker.
Gathering diagnostic information
Before you report a problem with IMS HP Pointer Checker to IBM® Software Support, you need to gather the appropriate diagnostic information.
Diagnostics Aid
If you have a problem that you think is not a user error, run the Diagnostics Aid (FABPDIAG), obtain the Load Module/Macro APAR Status report, attach it to the other diagnostic documents (such as job dump list or I/O of the utility), and report the error to IBM.