IBM Security Privileged Identity Manager, Version 2.0
Troubleshooting the virtual appliance
This section describes the solutions for potential IBM® Security Privileged Identity Manager Virtual Appliance problems.
Restrict operations for a Member node
The IBM Security Privileged Identity Manager Virtual Appliance cluster is
composed of one Primary node and other nodes that are called as
Member nodes. To configure a virtual appliance, you must work from a
Primary node.
Handling password synchronization issues
You encounter administrator password synchronization
issues when you undo or redo a configuration for the Single Sign-On
data store. The synchronization issues are between the Identity and
Credential Vault Administration console, the Single Sign-On and Session
Recorder Administration console, and the Session Replay Console.
Cluster bootstrap process
Bootstrapping refers to getting a cluster node
up and running. When a cluster node recovers from failure, checks
are made to keep the node state consistent with the rest of the nodes
in the cluster.
Cluster monitor service
Cluster monitor service is a background process
in the IBM Security Privileged Identity Manager Virtual Appliance that
frequently checks for all business functions to be alive and running.
Checking logs
Use the Log Retrieval and Configuration page
to view the log files. You can also use this page configure the server
log settings for the IBM Security Privileged Identity Manager Virtual Appliance.
Common issues
You might encounter common issues during the deployment and usage of
IBM Security Privileged Identity Manager in the IBM Security Privileged Identity Manager Virtual Appliance. For more information, see the following common
issues and workaround sections.
Limitations
Limitations in a prerequisite component can affect how
the IBM Security Privileged Identity Manager Virtual Appliance capabilities
work.
Known issues and workarounds
The known issues and workarounds section helps you understand,
isolate, and resolve problems with IBM Security Privileged Identity Manager Virtual Appliance. Descriptions
about the events that generate the problems are listed along with
symptoms, environment, possible causes, and suggestions for recovery.
It also contains information about where logs are stored and how to
run traces.
Bulkload command errors
When running the bulkload command, some errors might occur.
The bulkload utility fails if any of the entries in the input LDIF
file exist in LDAP.