IBM Content Manager OnDemand 9.5

Explanation
 An error occurred while this program was running. An
error occurred at program startup. This message is usually the result
of a path or permission problem with a configuration file or an invalid
parameter in a configuration file.

User response
 Verify that the instance owner has at least read
permission for the configuration files (ars.ini, ars.cfg, ars.cache,
and ars.dbfs). Verify that all parameters used
in the configuration files are valid. Verify that the paths to other
configuration files in the ars.ini file are correct.
If the problem persists, contact your IBM® Service
Representative. Note: If you are running the arsdb configuration
utility during initial setup, you receive the following message:ARS4012E
 In
this case, receiving the error message is normal and informational.
Remember: If this instance was created in 8.5 or
above for z/OS, then define ARS_ORIGINAL_CODEPAGE=37 in ars.cfg.
If this instance was created before 8.5 define ARS_ORIGINAL_CODEPAGE=nnnn in ars.cfg.
After ARS_ORIGINAL_CODEPAGE is set it must never
change.