Onboarding users with transferred mail files
As a convenience to your users, their current on-premises IBM® Notes® mail files can be transferred to the service during onboarding.
Before you begin
About this task
The transfer process moves the current mail files to new mail servers in the cloud. If you transfer mail files, users continue to have access to their original mail after they are provisioned for the service. Users continue to use their existing Notes IDs after switching to the service. As a result, they can continue to access private content such as encrypted mail data.
Before you onboard users, complete tasks to prepare the on-premises mail files. To onboard users, you can use the self-service Mail Onboarding Manager or pay an IBM Software Services for Collaboration representative or a Certified IBM Business Partner to be a transfer manager to assist you.