Enabling federated identity management

When your system is ready for testing with the cloud system, contact an IBM® customer services representative.

Before you begin

Before you start the enablement process, review the following list:
  1. Implement and test a federated identity management system that uses SAML. Make sure that your system is configured to send the user’s email address as the subject in a SAML assertion.
  2. Test your system to make sure that it is configured for the type and flow model that you have chosen. See the topic SAML federated identity concepts for more information.
  3. Complete the checklist in the topic Preparing for federated identity management

Procedure

To enable federated identity management:

Send an email to support@collabserv.com. In the email, request to have federated identity management enabled for your organization. An IBM customer services representative will contact you with instructions and provide details of the process.

What to do next

After federated identity management is enabled, notify users of IBM mobile apps such as Traveler, Chat, or Meetings that they must generate application passwords. Users enter the application password instead of their regular login passwords when logging in with a mobile app. In the notification, include the following link, which has instructions for generating application passwords: https://apps.na.collabserv.com/help/topic/com.ibm.cloud.welcome.doc/logins_application_passwords.html