Example: Routing mail between users in different Domino domains

This example illustrates how mail is routed between a service user registered in the on-premises hub domain and an on-premises user registered in a secondary domain.

Table 1. Servers used in this example
Server Description

Mail2/Renovations

On-premises user’s mail server in the PowerRenovations domain

Mailhub2/Renovations

Mail hub server in the PowerRenovations domain

Mailhub/Renovations

Mail hub server in the Renovations domain, which is the on-premise hub domain and the service user’s domain.

Passthru1/Renovations

On-premises passthru server in the SCNPassthru domain used for inbound connections from the service

Mail1/SCN/Renovations

Service user’s mail server in the Renovations domain

How mail is routed from the on-premises user to the service user

When the on-premises user sends mail to the service user, the following steps occur to route the mail.
  1. The on-premises users’s mail server, Mail2/Renovations, routes the mail to the mail hub server in the PowerRenovations domain, Mailhub2/Renovations.
  2. Mailhub2/Renovations routes the mail to the mail hub server in the service user’s domain, in this case, the server Mailhub/Renovations in the Renovations domain.
    • Connection documents created by a company administrator are used to route the mail.
  3. Mailhub/Renovations routes the mail to a mail hub server in the service.
    • Mailhub/Renovations connects to the service through a proxy server in the service.
    • Connection documents that the Domain Configuration tool created in the Renovations domain directory are used to route the mail.
  4. The mail hub server in the service routes the mail to the service user’s mail server, Mail1/SCN/Renovations.
    • A Connection document that the Domain Configuration tool creates in the Renovations domain directory is used to route the mail.

Routing mail from an on-premises user in a secondary domain to a service user in the on-premises hub domain.

Depicts the steps described in the text immediately preceding the image.

How mail is routed from the service user to the on-premises user

When the service user sends mail to the on-premises user, the following steps occur to route the mail.
  1. The service user’s mail server, Mail1/SCN/Renovations, routes the mail to a mail hub server in the service.
  2. The mail hub server in the service routes the mail to the on-premises mail hub server in the Renovations domain, Mailhub/Renovations.
    • The mail hub server in the service connects through the on-premises passthru server, Passthru1/Renovations, in the SCNPassthru domain.
  3. The on-premises mail hub server, Mailhub/Renovations, routes the mail to the mail hub server in the PowerRenovations domain, Mailhub2/Renovations.
    • Connection documents that the company administrator creates are used to route the mail.
  4. Mailhub2/Renovations routes the mail to the on-premises user’s mail server, Mail2/Renovations.

Routing mail from a service user in the on-premises hub domain to an on-premises user in secondary Domino domain.

Depicts the steps described in the text immediately preceding the image.