Example: Routing mail between users in a secondary domain

This example illustrates how mail is routed between a service user and an on-premises user when both users are registered in a Domino domain that is not the on-premises hub domain.

Table 1. Servers used in this example
Server Description

Mail2/Renovations

On-premises user’s mail server in the PowerRenovations domain

Mailhub2/Renovations

Mail hub server in the PowerRenovations domain

Mailhub/Renovations

Mail hub server in the on-premises hub domain, Renovations

Passthru1/Renovations

On-premises passthru server in the SCNPassthru domain used for inbound connections from the service

Mail2/SCN/Renovations

Service user’s mail server in the PowerRenovations domain

How mail is routed from the on-premises user to the service user

When the on-premises user sends mail to the service user, the following steps occur to route the mail.
  1. The on-premises users’s mail server, Mail2/Renovations, routes the mail to the mail hub server in the PowerRenovations domain, Mailhub2/Renovations.
  2. Mailhub2/Renovations routes the mail to a mail hub server in the service.
    • Mailhub2/Renovations connects through a proxy server in the service.
    • Connection documents that a company administrator creates in the PowerRenovations directory are used to route the mail.
  3. The mail hub server in the service routes the mail to the service user’s mail server, Mail2/SCN/Renovations.
    • A Connection document that a company administrator creates in the PowerRenovations directory is used to route the mail.

Routing mail from an on-premises user to a service user when both users are in a secondary Domino domain.

Depicts the steps described in the text immediately preceding the image.

How mail is routed from the service user to the on-premises user

When the service user sends mail to the on-premises user, the following steps occur to route the mail.
  1. The service user’s mail server, Mail1/SCN/Renovations, routes the mail to a mail hub server in the service.
  2. The mail hub server in the service routes the mail to the mail hub server in the Renovations domain, Mailhub/Renovations.
    • The mail hub server in the service connects through the on-premises passthru server, Passthru1/Renovations, in the SCNPassthru domain.
  3. Mailhub/Renovations routes the mail to the mail hub server in the PowerRenovations domain, Mailhub2/Renovations.
    • A Connection document created by the company administrator is used to route the mail.
  4. Mailhub2/Renovations routes the mail to the on-premises user’s mail server, Mail2/Renovations.

Routing mail from a service user to an on-premises user when both users are in a secondary domain.

Depicts the steps described in the text immediately preceding the image.