Configuring the firewall for outbound connections

Configure the firewall to allow outbound connections to the service.

About this task

The following table describes the firewall settings required to allow connections from on-premises servers and clients to specific hosts in the service. You can substitute *.collabserv.com for the host names to represent all hosts in the service.

If your current firewall settings reference the original service domain name, lotuslive.com, retain those settings and add the settings described in the table.

In addition to allowing connections over HTTPS port 443, you can allow connections over HTTP 80. If you do, connections over HTTP are redirected to HTTPS.

Table 1. Firewall settings for outbound connections
Protocol Port Host name Applicable server or client
NRPC 1352
North American data center:
   notes.na.collabserv.com
Asia Pacific data center:
   notes.ap.collabserv.com
European data center:
   notes.ce.collabserv.com

Domino® servers

IBM® Notes® clients

Mail Onboarding Manager (hybrid environments only)

HTTPS 443
North American data center:
   notes.na.collabserv.com
   mail.notes.na.collabserv.com
Asia Pacific data center:
   notes.ap.collabserv.com
   mail.notes.ap.collabserv.com
European data center:
   notes.ce.collabserv.com
   mail.notes.ce.collabserv.com
Performance Monitoring and Metrics:
bam.nr-data.net
js-agent.newrelic.com

IBM SmartCloud® Notes web

IBM Verse

IBM mail support for Microsoft Outlook

HTTPS 443
North American data center:
   admin.notes.na.collabserv.com
Asia Pacific data center:
   admin.notes.ap.collabserv.com
European data center:
   admin.notes.ce.collabserv.com
Web browser access to SmartCloud Notes Administration
HTTPS 443
North American data center:
   traveler.notes.na.collabserv.com
   apps.na.collabserv.com
Asia Pacific data center:
   traveler.notes.ap.collabserv.com
   apps.ap.collabserv.com
European data center:
   traveler.notes.ce.collabserv.com
   apps.ce.collabserv.com
IBM Notes Traveler devices accessing the service via WiFi
HTTPS 443
North American data center:
   api.notes.na.collabserv.com
   apps.na.collabserv.com
Asia Pacific data center:
   api.notes.ap.collabserv.com
   apps.ap.collabserv.com
European data center:
   api.notes.ce.collabserv.com
   apps.ce.collabserv.com
Mail Onboarding Manager (hybrid environments only)  
IMAP 993
North American data center:
   imap.notes.na.collabserv.com
Asia Pacific data center:
   imap.notes.ap.collabserv.com
European data center:
   imap.notes.ce.collabserv.com
IMAP clients (receiving mail)
IMAP 465
North American data center:
   submit.notes.na.collabserv.com
Asia Pacific data center:
   submit.notes.ap.collabserv.com
European data center:
   submit.notes.ce.collabserv.com
IMAP clients (sending mail)
VP (Virtual Places - used for instant messaging) 1533
North American data center:
   im.na.collabserv.com
Asia Pacific data center:
   im.ap.collabserv.com
European data center:
   im.ce.collabserv.com
Notes clients that connect to the instant messaging community in the service
HTTPS 443
North American data center:
   webchat.na.collabserv.com
Asia Pacific data center:
   webchat.ap.collabserv.com
European data center:
   webchat.ce.collabserv.com

SmartCloud Notes web clients and Verse clients that connect to the instant messaging community in the service

SMTP 25
North American data center:
   smtp.notes.na.collabserv.com
Asia Pacific data center:
   smtp.notes.ap.collabserv.com
European data center:
   smtp.notes.ce.collabserv.com
SMTP servers that route Internet mail to service users
Secure FTP
990
60000 - 61000
North American data center:
  host name in Control document
created by the transfer manager

Asia Pacific data center:
   ftp.notes.ap.collabserv.com
European data center:
   ftp.notes.ce.collabserv.com

Temporary requirement for clients that transfer mail files to the service over FTP

Hybrid environments only

FTP
PASV (FTP)
990
60000 - 61000
North American data center:
   ftp.na.collabserv.com
Asia Pacific data center:
   ftp.ap.collabserv.com
European data center:
   ftp.ce.collabserv.com
Client that downloads journal files