Specifying one or more passthru servers

All connections from the service to on-premises servers are directed through an IBM® Domino® passthru server. For high availability, set up at least two passthru servers for failover to prevent mail routing delays if a server is unavailable.

Before you begin

Make sure that you have installed and set up one or more passthru servers by following the steps in the topic Preparing the passthru server domain.

Procedure

  1. Log on to the service as an administrator.
  2. If your account also has the User role, click Admin > Manage Organization.
  3. In the System Settings section of the navigation pane, click IBM SmartCloud Notes and then click Account Settings.
  4. From the navigation pane, click Passthru Servers.
  5. In the Primary passthru server name field, specify the passthru server, such as PassthruMain/Renovations.
  6. In the Internet host name or IP address field, specify the Internet host name, such as pthru1.renovations.com. Specify a host name rather than an IP address, if possible. Then if the IP address changes, you do not need to reconfigure this setting.
  7. In the Domino domain name field, specify the name of the Domino domain, such as RenovationsFirewall.
  8. Optional: In the Optional secondary passthru server name field, provide the name of a server to use in the case of failover.
  9. Optional: Provide the Internet host name or IP address for the secondary server.
  10. Click Save.

What to do next

Complete the task Providing a certifier ID.