Using the Pre-configuration Test tool to check your environment

After you prepare your on-premises environment but before you run the Domain Configuration tool to configure it to connect to the IBM SmartCloud® Notes® service, download and run the SmartCloud Notes Hybrid Pre-configuration tool. This tool runs a series of tests to determine if the servers in your environment are set up correctly. The tool provides a report that identifies any issues that might prevent communication between your environment and the service. The tool does not change your configuration.

Before you begin

  • To perform this task you must have Administrator access and Full Remote Console access to the servers you are testing.
  • The thoroughness of this test depends on the completeness of the information you provide. However, if you do not know the answer, you can leave fields blank .
  • Do not use a virtual private network (VPN) connection. This tool performs firewall tests, so you must run it from an IBM® Notes client computer inside your firewall.

About this task

When you download this tool, it contains the information that you have entered in your Hybrid Account Setup up to this point. For instance, it might list your mail hubs, but not your passthru servers, if you have not yet entered that information. You can update the information using the IBM Notes client. However, if you update the information this way, the information is used only when you run the test; it is not passed back to the SmartCloud Notes servers. You will have to return to the Hybrid Account Setup to enter the information there as well. Alternatively, you can update the information in the Hybrid Account Setup and then download a fresh copy of the tool that includes all of the updated information.

The more information you provide, the more complete your test results are. However, you can leave a field blank if you do not know the correct information. Run the tool as many times as needed, resolving issues identified before running it again.

Procedure

  1. Log on to the service as an administrator.
  2. If your account also has the User role, click Admin > Manage Organization.
  3. In the System Settings section of the navigation pane, click IBM SmartCloud Notes and then click Account Settings.
  4. From the navigation pane, click Pre-configuration Test Tool.
  5. Click Download to download the file.
  6. Agree to the terms and conditions for the pre-configuration test application, and then click Continue.
  7. Follow the steps in the resulting screen to download the file liveservercheck.nsf and save it in your local Notes data directory.
  8. From the Notes client, open the tool by clicking File > Open > IBM Notes Application, and then selecting liveservercheck.nsf.
  9. Follow the on-screen instructions that the tool displays, including checking the information displayed there.
  10. Click Run Test.
  11. Review the report and address any on-premises issues reported by the tool.
  12. Optional: If you change your environment, rerun the test.
  13. Optional: Make any necessary changes to the information in the tool, and then click Run Test.

What to do next

After you are satisfied that your environment is prepared, complete the task Reviewing your setup and enabling your account.