Running configuration tests

After you run the Domain Configuration tool, verify that servers in the service can connect to your on-premises servers.

Before you begin

Make sure that you have completed Downloading and running the Domain Configuration tool and Activating your account.

Procedure

  1. Log on to the service as an administrator.
  2. If your account also has the User role, click Admin > Manage Organization.
  3. In the System Settings section of the navigation pane, click IBM SmartCloud Notes and then click Account Settings.
  4. In the navigation pane, click Configuration Test, and then click Run Tests.
  5. Correct any problems that are reported and click Run Tests again.

What to do next

If your network connections are not working:
  • Make sure that the information that you provided in the Account Settings is correct, and that there are no typographical errors.
  • Make sure that you completed all of the preparation tasks in the section Preparing your environment for a hybrid deployment.
  • Make sure that all of your on-premises servers are running.