Resetting passwords for Notes IDs

Reset the password on an IBM® Notes® ID file to change the current password. Typically you do this because a user has forgotten the current password.

1. Log on to http://www.ibmcloud.com/social using the e-mail address and password of a SmartCloud Notes user with the Administrator role.
2. If your account also has the User role, click Admin > Manage Organization.
3. In the System Settings section of the navigation pane, click IBM SmartCloud Notes.
4. Click Users.
5. If your organization uses partitions, select the partition.
   Tip: If you do not know the user's partition, click User Accounts in the navigation pane to locate the user and view the partition assignment. Alternatively, if you have the Administrator role, select All to view the names of users in all partitions.
6. In the Search box, type the beginning characters of any of the following user values to display the user's name:
   • Distinguished name, for example, Samantha Daryn/Renovations.
   • Internet email address, for example, sdaryn@renovations.
   • Last name, for example, Daryn.

   A "starts with" search matches values for names that begin with letters you specify. It does not include results where the specified letters are simply included in the name. For example, the results of a search on ma might include masmith@renovations and Kristin MacGyver, but would not include tamado@renovations. Search results can include a maximum of 1000 names. You cannot use the wildcard character (*) when you search.
7. Click the user's name in the search results.
8. Under Available actions for this user, click Reset Notes Password.
9. Enter a new password, and then click Save. The password must be at least eight characters in length.
10. Provide the new password to the user in a way that complies with your company security policies.