IBM Electronic Support offers a portfolio of online support tools and resources, which provide comprehensive technical information to diagnose and resolve problems and maintain your IBM products.
IBM has developed many smart online tools and proactive features that can help you prevent problems from occurring in the first place, or quickly and easily troubleshoot problems when they occur. IBM's improved personalization of support resources helps you focus on and be alerted to exactly the information and resources that are needed for efficient and effective problem prevention and resolution. For further information about IBM Electronic Support, see: http://www.ibm.com/support/electronicsupport/about.html