Check what recovery procedures are available, according to what has failed.
Try to get to the root of the problem first, by using the diagnosis techniques described throughout the Troubleshooting and support section of the information center. If your problem cannot be resolved by using these techniques, contact your IBM® Support Center. Use the procedure in this section only as a last resort.
If the broker's queue manager fails and cannot be corrected by using problem determination, or by the IBM Support Center, perform the following sequence of operations to re-create the queue manager: