Configuring Microsoft Office 365 monitoring

You must configure the Microsoft Office 365 agent to monitor the availability and performance of Microsoft Office 365 subscriptions of the organization.

Before you begin

  • Review the hardware and software prerequisites.
  • To collect data for Office 365 users, the following modules must be installed on the Windows client where the agent is installed:
    • PowerShell 3.0 or later
    • Microsoft Online Services Sign-In Assistant PowerShell
    • SharePoint Online Management Shell
    • DotNetFrameworkVersion 4.5.2 or later
    A user, who configures the agent, must have administrative privileges along with privileges to enable the remote execution policy of PowerShell.
  • Ensure that the user, who starts the Microsoft Office 365, has administrator privileges. Use an existing user with administrator privileges, or create a new user. Assign administrator privileges to the new user by adding the new user to the Administrators group.

Review hardware and software prerequisites. For the up-to-date system requirement information, see the Software Product Compatibility Reports (SPCR) for the Microsoft Office 365 agent.

About this task

The product version and the agent version often differ. The directions here are for the most current release of this agent. For more information about how to check the version of an agent in your environment, see Microsoft Office 365 agent. To access the documentation for V1.0.0, see the IBM Cloud Application Performance Management Knowledge Center.

You can start the Microsoft Office 365 agent after the agent is installed. However, manual configuration is required to view data for all the agent attributes.

To configure the agent, you can either use the IBM® Cloud Application Performance Management window or the silent response file.