Changing the user account

After you configure the Skype for Business Server agent, you can change the user account from the local user to the domain user.

About this task

By default, the Skype for Business Server agent runs under the local user account. When the agent runs under the domain user, the agent can collect data from the remote servers.

Procedure

  1. Run the following command to verify which user ID is being used for starting the agent:

    install_dir\InstallITM\KinCinfo.exe –r

  2. If the monitoring agent was started with a user ID that does not belong to the Administrator group, stop the agent.
  3. Open the Manage Monitoring Services window.
  4. Right-click the agent instance, and click Change Startup.
  5. Specify the fully qualified user ID as <Domain\User ID>, and then specify the password.
  6. Start the Skype for Business Server agent.