Configuring Internet Service Monitor

The Internet Service Monitoring Agent offers the capability to determine whether a particular service performs adequately, identify problem areas and report service performance measured against Service Level agreements. Internet Service Monitoring works by emulating the actions of a real user. It regularly polls or tests Internet services to check their status and performance.

Overview

When monitoring Internet services, you define what is to be monitored, for whom, and when. You can configure the monitors through Internet Service Monitoring configuration user interface.

The monitor test specific Internet services and forward the results of the tests to the Databridge. The monitors emulate the actions of a real user of the service.

For example, the HTTP monitor periodically attempts to access a web page by emulating requests that a web browser would usually send when a user goes to the page. The monitor records the result of the test, which is sent to the Databridge.

Internet Service Monitoring

Each monitor is designed to test one type of protocol or service. For example, the HTTP monitor tests the availability of resources such as web pages over the Hypertext Transfer Protocol, and the FTP monitor tests the transfer of files between hosts running the File Transfer Protocol.

A monitor can test many different instances of the same service, such as a series of web pages served by a range of hosts.

Web Service Monitoring

Using the Internet Service Monitoring range of monitors, you can tailor the type of web service monitoring you provide from basic Internet service monitoring testing the availability of a web page, to combining sequences of tests.

Internet service monitoring uses high volume, low complexity polling to test the availability of web services. For example, if you want to monitor the general availability of a website, you might use the HTTP monitor to poll many URLs at regular intervals.

Using a combination of monitors, you can build a level of service monitoring appropriate to your requirements:

• HTTP and HTTPS monitors

  Monitor the availability of resources over HTTP or HTTPS by running basic, single-request tests at high volume.

• Transaction monitor (TRANSX)

  Combine sequences of tests carried out by a group of monitors, simulating the actions of a real user. For example, dialing up a service, accessing a number of pages on several websites and then accessing email services.

The product version and the agent version often differ. The directions here are for the most current release of this agent. For information about how to check the version of an agent in your environment, see Agent version command. For detailed information about the agent version list and what's new for each version, see the Change history.