Cloud APM agent and Tivoli Monitoring agent coexistence

Agent coexistence is supported. You can install IBM® Cloud Application Performance Management agents on the same computer where IBM Tivoli® Monitoring agents are installed. However, both agent types cannot be installed in the same directory.

Cloud APM agents are referred to as version 8 agents. Tivoli Monitoring agents are referred to as version 6 or 7 agents.

When agents coexist on the same computer, data from version 8 agents is available in the Cloud APM console and data from version 6 or 7 agents is available in the Tivoli Enterprise Portal.

When version 6 or 7 agents, which coexist on the same computer as version 8 agents and monitor different resources, are integrated with the IBM Cloud Application Performance Management Hybrid Gateway, data from both agents is available in the Cloud APM console. For more information, see Hybrid Gateway.

Diagram to show how coexisting agents display data.
The following table lists the Tivoli Monitoring agents with documentation links:
Table 1. Documentation links for Tivoli Monitoring agents
Tivoli Monitoring agents IBM Knowledge Center topic collection links
IBM Monitoring Agent for Citrix Virtual Desktop Infrastructure IBM Tivoli Monitoring for Virtual Environments
IBM Tivoli Monitoring for Virtual Environments Agent for Cisco UCS IBM Tivoli Monitoring for Virtual Environments
IBM Tivoli Monitoring for Virtual Environments Agent for Linux® Kernel-based Virtual Machines IBM Tivoli Monitoring for Virtual Environments
IBM Tivoli Monitoring for Virtual Environments Agent for VMware VI IBM Tivoli Monitoring for Virtual Environments
IBM Tivoli Monitoring: HMC Base Agent IBM Tivoli Monitoring
IBM Tivoli Monitoring: Linux OS Agent IBM Tivoli Monitoring
IBM Tivoli Monitoring: UNIX OS Agent IBM Tivoli Monitoring
IBM Tivoli Monitoring: Windows OS Agent IBM Tivoli Monitoring
ITCAM Agent for DB2® ITCAM for Applications
ITCAM Agent for HTTP Servers ITCAM for Applications
ITCAM Agent for J2EE ITCAM for Applications
ITCAM for Microsoft Applications: Microsoft Active Directory Agent ITCAM for Microsoft Applications
ITCAM for Microsoft Applications: Microsoft Cluster Server Agent ITCAM for Microsoft Applications
ITCAM for Microsoft Applications: Microsoft Exchange Server Agent ITCAM for Microsoft Applications
ITCAM for Microsoft Applications: Microsoft Hyper-V Server Agent ITCAM for Microsoft Applications
ITCAM for Microsoft Applications: Microsoft Internet Information Services Agent ITCAM for Microsoft Applications
ITCAM for Microsoft Applications: Skype for Business Server Agent ITCAM for Microsoft Applications
ITCAM for Microsoft Applications: Microsoft .NET Framework Agent ITCAM for Microsoft Applications
ITCAM for Microsoft Applications: Microsoft SharePoint Server Agent ITCAM for Microsoft Applications
Monitoring Agent for Microsoft SQL Server ITCAM for Microsoft Applications
ITCAM Agent for SAP Applications ITCAM for Applications
ITCAM Agent for WebSphere® Applications IBM Tivoli Composite Application Manager for Application Diagnostics for version 7.1 and earlier and in the ITCAM for Applications for version 7.2 and later.
ITCAM Agent for WebSphere DataPower® Appliance ITCAM for Applications
Monitoring Agent for WebSphere Message Broker ITCAM for Applications
Monitoring Agent for WebSphere MQ ITCAM for Applications Knowledge Center
ITCAM Extended Agent for Oracle Database ITCAM for Applications
ITCAM Monitoring Agent for SAP HANA Database ITCAM Monitoring Agent for SAP HANA Database Reference
ITCAM Web Response Time Agent IBM Tivoli Composite Application Manager for Transactions
If coexisting agents are monitoring the same resources, the following scenariois not supported:
  • Version 6 or 7 agents are integrated with the Hybrid Gateway to display data from both agents in the Cloud APM console. For example, if version 6 or 7 agents are connected to the same Cloud APM server through the Hybrid Gateway, do not use the version 8 IBM Integration Bus agent and the version 6 or 7 Monitoring Agent for WebSphere Message Broker to monitor the same broker on your system.
If a Tivoli Monitoring agent, which is integrated with the Hybrid Gateway to display data in the Cloud APM console, is monitoring a resource and you want your Cloud APM agent to monitor that resource, complete the following steps:
  1. Remove the Tivoli Monitoring agent from any applications that include it.
  2. Remove the Tivoli Monitoring agent from the Tivoli Monitoring managed system group that Cloud APM is configured to use.
  3. Wait at least 24 hours and then install the Cloud APM agent and add it to an application.

When multi-instance agents that coexist on the same computer are integrated with the Hybrid Gateway and monitor the same resources, use different names for each instance to display data from both agents in the Cloud APM console.

For agents with a data collector, two agents of the same type are supported. Deep-dive diagnostics, resource, and transaction tracking data is displayed in the Cloud APM console. Resource data is displayed in the Tivoli Enterprise Portal. The following agents share a data collector:

Monitoring Agent for HTTP Server
The HTTP Server agent is a Cloud APM agent and the ITCAM Agent for HTTP Servers is an IBM Tivoli Monitoring agent. If you have both agents in your environment, you can configure both data collectors on the same HTTP Server for both agents. For more information about the HTTP Server agent, see Configuring HTTP Server monitoring.
Microsoft .NET agent
For more information about Microsoft .NET agent coexistence, see Enabling transaction tracking in agent coexistence environment.
WebSphere Applications agent
For more information about WebSphere Applications agent coexistence, see Configuring WebSphere Applications agent and Configuring the data collector for agent coexistence environment.