Configuring IBM Cloud monitoring

The Monitoring Agent for IBM® Cloud collects virtual machine inventory and metrics from your IBM Cloud (SoftLayer) account. Use the IBM Cloud agent to track how many virtual devices you have configured and running in IBM Cloud. You can see what resources are allocated to each virtual device in the detailed dashboard page, which also shows information like the data center a device is located in, the operating system, and the projected public network bandwidth for the month.

Before you begin

  • Read the entire Configuring IBM Cloud monitoring topic to determine what is needed to complete the configuration.
  • The directions here are for the most current release of the agent, except as indicated. For more information about how to check the version of an agent in your environment, see Agent version command.
  • Make sure that the system requirements for the IBM Cloud agent are met in your environment. For the up-to-date system requirement information, see the Software Product Compatibility Reports (SPCR) for the IBM Cloud agent.
  • Ensure that the following information is available:
    • A username for a user with at least Auditor permissions.
    • The API Key for IBM Cloud for that associated user.

About this task

The IBM Cloud agent is both a multiple instance agent and also a subnode agent. After you configure agent instances, you must start each agent instance manually.

Procedure

  1. Configure the agent on Windows systems with the IBM Performance Management window or the silent response file.
  2. Configure the agent on Linux® systems with the script that prompts for responses or the silent response file.

What to do next

In the Cloud APM console, go to your Application Performance Dashboard to view the data that was collected. For more information about using the Cloud APM console, see Starting the Cloud APM console.

If you are unable to view the data in the agent dashboards, first check the server connection logs and then the data provider logs. The default paths to these logs are listed here:
  • Linux/opt/ibm/apm/agent/logs
  • WindowsC:\IBM\APM\TMAITM6_x64\logs
For help with troubleshooting, see the Cloud Application Performance Management Forum.