To verify reachability, the Microsoft Exchange
Server agent sends
an email message to the server, and measures the amount of time to
receive an automated response. Before you start the agent, you must
configure the Exchange Server to
automatically respond to email messages.
Before you configure the Exchange Server,
ensure that the following tasks are completed:
- A mailbox is created for the user on the Exchange Server that
you want to monitor.
- The user that you created for the agent is a domain user.
- The servers in your Microsoft Exchange
organization are configured for mail flow between servers.
Complete the following steps for each Exchange Server for
which you want to verify reachability:
- Log in to Microsoft Outlook
by specifying credentials of the user that you created.
- Click Next on the Startup window.
- Select Yes and click Next.
- In the Microsoft Exchange Server field,
type the name of the Exchange Server.
- In the Mailbox field, type the name
of the user that you created.
- Click Finish.
- Click OK.
- Click Tools > Rules and Alerts > New Rule.
- Select Start from a blank rule.
- Select Check messages when they arrive and
click Next.
- Select the following options:
- Where my name is in the To: box
- With specific words in the subject or body
- Under Step 2 in the window, click Specific
words.
- In the Specify words or phrases to search for
in the subject or body field, type AVAILABILITY
CHECK.
- Click Add.
- Click OK and then click Next.
- Select Have the server reply using a specific
message and click a specific message.
- In the email message editor, type the following text in
the subject field of the message:
CHECK RECEIVED: MAILBOX AVAILABLE.
- Close the email message editor and click Yes to
save these changes.
- Click Next.
- When you are asked about exceptions, do not specify any
restrictions.
- Click Next.
- Click Finish and then click OK.
What to do next
Configure the Microsoft Exchange
Server agent.