Configuring the agent to run under the domain user

By default, the Microsoft Exchange Server agent is configured to run under the local user. The agent must be run under the domain user that you created.

Before you begin

Ensure that:
  • The user that you created is a domain user with local administrator rights.
  • The user has administrator rights on the server where the agent is installed.

About this task

When the agent is run under the domain user, the agent can monitor all the components of the Exchange Server.

Procedure

To change the user under which the agent runs, complete the following steps:

  1. Run the following command to verify which user ID is being used for starting the agent.
    install_dir\InstallITM\KinCinfo.exe –r
  2. If the monitoring agent was started with a user ID that does not belong to the Administrator group, stop the agent.
  3. Open the Manage Monitoring Services window.
  4. Right-click the agent instance, and click Change Startup.
  5. Specify the fully qualified user ID as <Domain\Userid>, and then specify the password.
  6. Start the monitoring agent.