You must complete the required preinstallation tasks before you
install agents on Solaris systems. Some preinstallation tasks are agent-specific and other tasks
apply to multiple agents.
Note: These requirements are in addition to the requirements
identified in the Software Product Compatibility Reports for your agent:
For the current version requirements
and dependencies for your agent, see the
IBM® Cloud Application Performance Management
Software Product Compatibility Report for agents on
Solaris.
All agents
The following preinstallation tasks are applicable to all agents:
- Test connectivity
- Before you install agents, ensure that your system can communicate with the Cloud
APM server. For information about checking connectivity to
the Cloud
APM server, see Network connectivity.
- Non-root user installation
- You must have read, write, and execute permissions for the installation directory. Otherwise,
the installation is canceled. For more information about non-root user installation, see Installing agents as a non-root user.
- 70-character limitation for installation path
- The installation directory and the path to it must be no more than 70 characters.
- 100-character limitation for .tar file names
- The default tar command on Solaris systems cannot handle file names that are
longer than 100 characters. To avoid @LongLink error issues, complete the following steps:
- Download and install the GNU version of the tar command from the http://www.gnu.org website.
- Make the GNU version your default tar command. Complete one of the following steps:
- Setting the CANDLEHOME environment variable
- If you used the ITM Agent Converter to install and configure an agent on the same managed system before, the
CANDLEHOME environment variable changed to that directory where you installed the
agent with the Agent Converter. Before you
install and configure a native Cloud
APM agent,
you must set the CANDLEHOME environment variable to a different directory,
otherwise, the native Cloud
APM agent cannot
start.
Specific agents
The following preinstallation tasks are applicable to the specified agents:
- HTTP Server agent
- Install and run this agent as a root user. Use the same user ID to install and run the agent. If
you install and run the agent as a non-root user, the non-root user must have the same user ID as
the user who started the IBM HTTP
Server.
Otherwise, the agent has problems with discovering the IBM HTTP
Server.