Problems when attempting to send data

When you invoke the Send Diagnostic Data wizard from the Incident Log task, the information supplied in the page is used to produce one FTP job for each diagnostic data file being sent. Thus, if an incident has a dump data set and three log snapshot files, four FTP jobs are created (and the FTP Job Status table will have four entries). To debug the FTP jobs, you need access to the job output. Typically, this is done by using z/OS® System Display and Search Facility (SDSF) to examine the spooled output from the job.

FTP job status codes and other information

The Incident Log task allows you to display the status of the FTP jobs. On the FTP Job Status page, you can display the status of all FTP jobs associated with a particular incident or the FTP jobs associated with diagnostic data.

For a description of each FTP job status condition and the actions you can take to resolve errors in the jobs, see the online help for the FTP Job Status page.