Problems when accessing the user interface

Browser cannot connect to z/OSMF
When logging into z/OSMF for the first time, your browser either does not connect, or waits indefinitely. Verify that the browser has network connectivity to the host on which the z/OSMF instance is running. If your network connectivity is functioning properly, there might be an issue with the digital certificates used for SSL connections.

Missing initialization message or JSP processing error when attempting to use z/OSMF

Certificate error in the Mozilla Firefox browser

Cannot log into z/OSMF
If a user receives an error while attempting to log into z/OSMF, try troubleshooting with the following steps.

Re-authenticating in z/OSMF
When your z/OSMF session expires, you can re-authenticate using the re-authentication dialog box.

Message or help information is not available
The help information for user interface (UI) pages or messages is not available.

Action or link that was previously provided is not available

A script takes too long to run or is not responding
When using z/OSMF, you might encounter the long-running script dialog, which means that a script is taking a long time to run or that a script has stopped responding. From the dialog, you can decide either to stop executing the script or to continue executing it. If you stop executing the script, the function on that web page that is dependent upon the script might not function properly. If you continue executing the script, the dialog will re-display each time the number of statements executed or the amount of time executing a script exceeds the browser's threshold.