Steps for retrieving a certificate from the home page

Before you begin

To retrieve your certificate from the PKI Services home page, you must first know your transaction ID. You should have recorded this when your certificate request was successful. (See Figure 3.)

Procedure

Perform the following steps to retrieve your certificate from the PKI Services home page:

Enter your transaction ID and select the certificate type using the drop-down. Then click Pick up certificate on the PKI Services home page. (See Figure 1.) This displays the Web page that Figure 4 shows.
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Enter your passphrase (this is the challenge passphrase) if you specified one when requesting your certificate.
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Click Retrieve and install certificate. If you are using a Mozilla-based browser, go to Step 5. If you are using Internet Explorer and the retrieval of the certificate is successful, this displays the Web page that Figure 1 shows. (This is for a browser certificate. For a server certificate, Figure 2 shows an example of the Web page.)
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Click Install certificate. If the certificate installs successfully, you get a popup window that says Your new certificate installed successfully.
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Check that your certificate installed correctly:
- For a Mozilla-based browser, click Security, then Certificates → Yours. Your certificate should appear in the list. Select it and click Verify.
- For Internet Explorer, Click Tools → Internet Options, then Content, Certificates. Your certificate should appear in the Personal list. Click Advanced to see additional information.
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