Steps for installing the PKI Services ActiveX program when you renew a certificate

Perform the following steps to install the PKI Services ActiveX program for your version of Windows from the certificate renewal page.

Before you begin

You must run as the system administrator on the Microsoft Windows system on which you are installing the PKI Services ActiveX program.

Procedure

On the certificate renewal page (Figure 2), click Renew.
_______________________________________________________
If PKI Services determines that neither CAPICOM nor the PKI Services ActiveX program is installed:
1. A message window opens.
  Figure 1. Message window
  Click Retry to install the ActiveX program.
2. A confirmation window opens.
  Figure 2. Confirmation window
  Click OK.
3. Continue with the steps for installing the ActiveX control from the PKI Services home page, beginning with step 2.
If PKI Services determines that CAPICOM is installed and the PKI Services ActiveX program is not installed:
1. PKI Services invokes CAPICOM, which opens a security alert window.
  Figure 3. CAPICOM security alert window
  Click No to install the ActiveX control. (Clicking Yes causes CAPICOM to run.)
2. The message window shown in Figure 1 opens. Continue with the steps for installing the ActiveX control when neither CAPICOM nor the ActiveX control is installed, beginning with step 2.a.
_______________________________________________________
Refresh the certificate renewal Web page to load the ActiveX control on the browser.
_______________________________________________________

Results

When you are done, you have installed the PKI Services ActiveX program on a Microsoft Windows system from the certificate renewal web page, and loaded it on the Internet Explorer browser. PKI Services continues with the renewal of your certificate, using the ActiveX program that you just installed.