Using importance levels in performance periods

Importance levels should stay the same or decrease as the transactions move from one performance period to the next. Remember that importance applies only if a goal is not being met during the duration of the period.

Examples of multiple performance period goals

  • Decreasing stringency of goal and decreasing importance from one period to the next
    Service Class = BATCHX
    Period 1
        Velocity      = 50
        Importance    = 3
        Duration      = 2500 SU
    Period 2
        Velocity      = 15
        Importance    = 5