IXC462W
XCF IS UNABLE TO ACCESS THE ETR AND HAS PLACED THIS SYSTEM INTO NON-RESTARTABLE WAIT STATE CODE: 0A2 REASON CODE: 114

Explanation

This system lost access to the ETR. Either the ETR failed, or ETR connectivity to this system has failed. All systems in the sysplex must use the same ETR.

If this message appears on every system in the sysplex, the problem is probably with the ETR itself.

System action

The system enters a non-restartable wait state X'0A2', reason code X'114'. The system writes a machine check record for the ETR failure. If this system is not removed from the sysplex, the other systems may fail. If there are other active systems in the sysplex that did not lose ETR synchronization, then XCF on those systems will detect a status update missing condition for this system. XCF on those active systems will partition this system from the sysplex according to the sysplex failure management policy if such policy exists and is active. Otherwise, XCF will issue message IXC402D to ask the operator whether XCF should partition this system from the sysplex.

Operator response

Contact hardware support and determine whether to reconfigure the sysplex with assistance from the system programmer.

System programmer response

Do the following:
  • If every system in the sysplex issues message IXC462W, IXC468W, or IXC410E, there is probably a problem with the ETR itself. For this case, XCF can allow only one system to be IPLed back into the sysplex, unless a simulated ETR can be used in which case all systems must be IPLed to run in the same processor in the same physical partition under VM or PR/SM™. Determine whether to reconfigure the sysplex and then IPL any systems that will be a part of that sysplex.
  • If not every system in the sysplex issues message IXC462W, IXC468W, or IXC410E, the problem is probably an ETR connectivity failure that involves one or more systems. You can choose to continue with the unaffected systems, or you can choose to reconfigure the sysplex as described above, except that you must also carefully consider whether any of the unaffected systems need to be reset first in order to protect data integrity of shared sysplex wide resources. If you choose to continue with the unaffected systems, the affected systems must be partitioned out of the sysplex, either manually by replying to IXC402D, or automatically as a result of an installation sysplex failure management policy.

Source

Cross System Coupling Facility (SCXCF)

Module

IXCS2ETR, IXCS2DIE

Routing code

1,10

Descriptor code

1