Global Resource Serialization Star mode processing on system sysname is delayed because it cannot obtain the GRS List Lock in the ISGLOCK structure. Each complex wide system that is affected by the delay issues this message, but the system that is causing the delay might not be one of the systems that issue the message. GRS is unable to determine which system is the root cause of the problem. Immediate action is required because all global ENQ/DEQ processing is stalled on system sysname until the problem is alleviated.
The GRS complex wide List Lock is used by GRS to ensure that list requests are atomic and to prevent deadlock scenarios. Typically, it is only held by a system for a small period of time and contention is negligible. This message denotes an excessive delay in obtaining the lock by the issuing system.
All global request processing on this system is stalled until the list lock can be obtained. Monitoring will continue. The system will DOM this message and issue message ISG362I after the problem is alleviated, or reissue message ISG361A if the threshold is exceeded again and further global requests are queued.
Contact the system programmer.
Ensure that no systems need to be partitioned out of the sysplex. This message can be a side effect of not confirming that a system is down. If all systems are active, contact your IBM® support center. System dumps for GRS and XES on all systems in the sysplex are necessary for diagnosis. A rebuild of the ISGLOCK structure may alleviate the problem, but dumps must be taken prior to the rebuild.
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Global resource serialization
ISGWDR
1, 10
2